Privacy
Who is responsible?
Data controller: FYVO. Privacy contact: info@fyvo.nl. KVK: 12345678.
Data and purposes
Technical data such as IP address, browser details and security logs may be processed to serve and secure the website (legitimate interests). If you choose to contact FYVO by email or WhatsApp, we use your message and contact details to respond or discuss an appointment (pre-contractual steps or legitimate interests, depending on the request).
No medical records on this website
There is no patient portal or general patient registration form here. Do not send your BSN, complete medical files or sensitive health information in an initial email, WhatsApp message or job application. Clinical records are handled outside this informational website.
Hosting and recipients
The website is hosted by Hostinger, which also provides Hostinger Mail for info@fyvo.nl. jobs@fyvo.nl is an alias delivered to the SAME info@fyvo.nl mailbox; it is not an independent or separately access-controlled recruitment inbox. Only staff authorised to handle both general enquiries and applications should have access. WhatsApp uses its own service. FYVO must verify processor arrangements and any relevant international transfers.
Map and third-party links
The map loads only after you activate it and may contact CARTO and, if unavailable, Esri. Google Maps and WhatsApp are separate links. Those providers may receive technical data when you use their services.
Cookies and analytics
WordPress, caching and security systems may use necessary cookies or similar technologies. Non-essential analytics or marketing tracking must not be enabled without appropriate consent controls. The owner must check whether active Hostinger plugins introduce additional tracking.
Job applications (only when enabled)
If enabled after the required checks, our application form sends your name, contact details, role, motivation and PDF CV to jobs@fyvo.nl. This alias shares the info@fyvo.nl mailbox. Temporary PDF files are deleted after the email-sending attempt; received emails and attachments must be deleted under our retention procedure. Applications can also be sent by email. Do not include national identity numbers, ID copies or medical information. For an application, we also process any optional Dutch-language level, desired gross monthly salary based on 40 hours, preferred weekly hours, possible starting time and preferred duration, to assess your application. After the form submission is accepted we send an automated receipt confirmation to your email without attaching your CV. This does not apply to emails sent directly to jobs@fyvo.nl.
Contact and appointment request form
If FYVO enables the short appointment request form, it collects only name, email, phone, a general topic, location preference and an optional brief non-medical note. We use this to respond and arrange contact, not to confirm a booking. A message is emailed to info@fyvo.nl and an acknowledgement is attempted after successful sending. No medical record is created on this website. Do not provide a BSN or detailed health information. Currently only the owner accesses the shared info@fyvo.nl and jobs@fyvo.nl mailbox.
Retention
Emails used solely for appointment coordination are deleted 30 days after the request is closed. This period does not apply to clinical records or records that must be retained under an independent legal requirement. Other contact messages are kept no longer than needed to process the request, subject to legal obligations. Unsuccessful recruitment applications are normally deleted within four weeks after the recruitment procedure ends. Only with separate, valid and voluntary consent may application data be retained for future opportunities for up to one year after the procedure ends; consent may be withdrawn earlier. Mailbox deletion is managed by the owner; WordPress does not automatically delete these emails. Mail archives and backups must be included in the actual deletion procedure. Relevant server logs follow the hosting and security settings; the owner must verify their exact retention period.
Your rights and complaints
You may request access, correction, deletion or restriction, object where applicable, or withdraw consent. Contact the email address on the contact page. You may also complain to the Dutch Data Protection Authority (autoriteitpersoonsgegevens.nl).
Email and manual deletion
Website requests are sent through the configured WordPress mail connection. The supplied setup identifies Hostinger Mail and Easy WP SMTP sending through info@fyvo.nl. jobs@fyvo.nl is an alias of the same inbox, accessible to the owner. The owner manages manual deletion of emails and applications according to the retention periods above; WordPress does not automatically delete mailbox messages. The owner must verify deletion, including archives and backups.
Form security and retention
Security temporarily keeps a hashed IP key with an attempt counter and hashed request codes for up to 15 minutes; a delivery status without form content expires after 5 minutes. Only email-error counts and times are recorded for administration, without names, email addresses, phone numbers or CVs. WordPress does not store application or request content. The period above applies to emails used solely for appointment coordination. Before activation the owner must approve an explicit retention period for security logs. The lawful basis for assessing applications must be confirmed; retention for future roles requires separate voluntary consent. These security codes expire after the stated period; physical record cleanup follows WordPress maintenance.